Privacy Policy

Information we collect

When you contact us or submit a request through our website, we may collect your name, company name, email address, phone number, vehicle or equipment details, preferred appointment date and the information you choose to include in your message. If you register for an event or contact us about employment, we may also collect information relevant to that request.

Our website may also collect technical and usage information, such as your IP address, browser and device information, pages visited, approximate location and interactions with the site, using cookies and similar technologies.

How we use information

We use personal information to respond to inquiries, provide estimates, schedule or arrange parts and repair services, follow up on requests, manage registrations and improve our website and customer service. Website usage information also helps us understand visitor activity and evaluate advertising effectiveness.

Cookies, analytics and advertising

Our website uses Google Analytics, Google Tag Manager and the Meta (Facebook) Pixel. These tools and related cookies or identifiers may collect information about website visits and interactions and share it with their respective service providers for measurement, analytics and advertising purposes. Those providers may process information outside Canada.

You can manage or delete cookies through your browser settings and review applicable privacy or advertising controls offered by Google and Meta. Disabling some cookies may affect parts of the website.

When information may be shared

We may disclose information to service providers that help host and operate this website, process form submissions or provide analytics and advertising services, or where disclosure is required by law. We aim to limit disclosure to what is reasonably needed for these purposes and obtain consent where required.

Retention and protection

We retain personal information only as long as reasonably needed for the purposes described above or for applicable legal and business requirements. We use reasonable safeguards appropriate to the information involved, although no website or electronic transmission can be guaranteed completely secure.

Your choices and questions

You may contact us to ask about personal information we hold about you, request access or correction, or withdraw consent where applicable, subject to legal and operational requirements. You may also ask questions or raise concerns about our privacy practices.

Changes to this policy

We may update this policy as our website or privacy practices change. The current version will be posted here with its effective date.